We need 48 working hours to prepare and ship your order. It then takes 2-3 days for delivery to France and 4-5 days to Europe.

• Delivery is FREE and returns are free from 100 € of purchase in mainland France
• For delivery to Europe, it will cost you between €20 and €30
• We deliver to your home, post office or relay point
• You can exchange your items in our Boutique 14 Rue du Cherche Midi 75006 Paris!
• If you are not satisfied with your order, you have 14 days to return it

Find more information on delivery options here

First of all, you must avoid prolonged contact with water, fatty substances and cosmetics as well as contact with raw jeans in order to prevent any color transfer.

Direct contact with heat and sunlight can cause discoloration.

Remember to store your bag in its cover when you are not using it.

Find all our maintenance tips here

Our customer service is available Monday to Friday from 10 a.m. to 6 p.m.

By telephone at +33 01 39 76 25 03

Or

by email