We need 48 business hours to prepare and ship your order. Then, allow 2-3 days for delivery within France and 4-5 days for Europe.

• Delivery is FREE and returns are free for purchases over €100 in mainland France.
• For delivery in Europe, it will cost between €20 and €30.
• We deliver to your home, to a post office, or to a pickup point.
• If you are not satisfied with your order, you have 14 days to return it.

Find more information on delivery options here

First of all, you must avoid prolonged contact with water, fatty substances and cosmetics as well as contact with raw jeans in order to prevent any color transfer.

Direct contact with heat and sunlight can cause discoloration.

Remember to store your bag in its cover when you are not using it.

Find all our maintenance tips here

Our customer service is available Monday to Friday from 10 AM to 6 PM.

By phone at +33 (0)1 39 76 25 03

or

 by Email